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Sparking consumer participation through shared values and beliefs
Our Insights
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Insight
Maddy White, Maura Quinn
How to build authentic creator relationships
Insight
Mark Halterman, Lauren Sutherland
Optimize loyalty fraud prevention to improve member experiences
Insight
Sustainable loyalty: Integrating environmental responsibility into customer engagement
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Insight
Denise Holt, Cindy Roseland
Leverage loyalty data to elevate customer experiences
Insight
Emily Merkle, Nate Thompson
GenAI: Unlocking customer obsession and deeper emotional loyalty
Insight
Lauren Sutherland, Tim Barlow
CPG trends: Creating brand connections in an uncertain economy